Information on this chart is based on recommended shipping transit times by Fed-Ex and by the United States Postal Service. Please use this as a guide to estimate your package arrival time to your location.
See Shipping/Transit Time Map
We carefully prepare your order quickly and triple-check your order for accuracy to avoid any delays or damages during delivery. If you order by 2pm EST, your order will most likely ship that same day or the next business day*. We want to exceed your expectations and hopefully, you’ll let your friends know about us too!
*Please make sure that you enter your shipping address correctly to avoid any delays in processing your order. This includes any building or apartment numbers that are needed for delivery.
Processing time for an item is the time from when you submit your order to when the item leaves the warehouse. In most cases, orders ship that same day or next business day.
We observe the following holidays and orders will not be shipped out on these days:
|New Year's Eve
||New Year's Day
How are my shipping costs determined?
We work hard every day to bring you the lowest possible shipping cost. The shipping cost is calculated based on the item(s) size, weight, shipping method and delivery address. The shipping methods are presented during the checkout process for you to choose what bests fits your needs.
Where can I ship my order?
We ship most items to all 50 states plus most U.S. protectorates and territories. We ship most items to APO/FPO military addresses using USPS. We will contact you if we cannot ship to these addresses due to weight or size limitations. Further restrictions on item type, size and weight may exist in the country where the APO/FPO address is located. Please contact your post office to verify item type, size and weight restrictions for the country where your APO/FPO address is located. Except as stated above for APO/FPO addresses and U.S. protectorates and territories, all sales are final for addresses outside the United States. Some products may not be acceptable for international destinations due to power requirements, and/or the fragile nature of certain products. Note: All items are in original packaging. CoolStuffExpress.com is not responsible for lost, damaged, or defective products shipped to international destinations.
International Shipping Now Available!
We have partnered with Bongo International Parcel and Mail Forwarding to service our international customers.
Bongo International provides it's customers with their very own US address (not a P.O. Box). Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system where you can consolidate them with other orders.
This process saves international customers up to 82% off typical international shipping rates.Step-By-Step Order Guide:
1. Shop for your items on our website and add them to your cart.
2. Setup your Bongo International account by clicking the below image.
3. After signup, Bongo will provide you with your very own US address.
4. Back at our site, proceed to checkout.
5. Enter your new US address supplied by Bongo as both your BILLING and SHIPPING Address.
6. Use the credit card that you have on file with Bongo as the payment method... No Exceptions.
7. Choose your domestic shipping method, and Place Order.
8. Once completed, finish your verification process with Bongo.
9. Bongo will take over from here, so communicate directly with them for delivery of your order.
We may fulfill the items in your order at different times and with different vendors, so your order may arrive in different boxes and at different times. You will receive a confirmation email for each shipment. The email also lists the items that have already shipped and those still to be shipped. We do not charge extra for these split shipments.