We recognize that it is hard to demonstrate the heat of our insight and the warmth of our handshake from the cool gaze of a computer. So we invite you to call us, send us an e-mail, if you have a question about our products - knowing you’ll be able to sense our enthusiasm for what we do.  Here's what our customers have to say about us.

El Campo, Texas. In a state known for vistas and vacations, lies a business contradiction: a company known for providing the museum and specialty demographic interests with insanely great products. Maybe that’s its strength? Away from the typical blare and distraction of business noise, the team of smart, resourceful dedicated professionals directs its energy towards serving its loyal customers.

An action movie meets Ph.D. A Zen–like think tank. Madison Ave. joins science and pure fun with a roll–up your sleeves, up–at–dawn work ethic. With great pride and humility, we admit that we are those people.

How fast are you going to get your shipment?

We ship within 48 hours. You’ll have it fast, usually within 3-6 business days depending where you call home. International shipments take a little longer – and we’ll need your telephone number for the tons of paperwork the government needs to hit with that big rubber stamp. We know what it’s like to wait – we don’t like to wait either.

What about Shipping Costs?

Getting your shipment to you safely and quickly is our top priority. We take your business seriously from our award winning customer service to the materials that we use to carefully pack and ship your purchase. We use clean new boxes, premium packing materials, and some love too. It may cost a little more, but we think it’s worth it.

We don’t want you to have to deal with damages - so we take the extra effort up front before the shipping company gets the chance to celebrate in the end zone with your purchase. We believe in being proactive and it works. Our customers trust us and we like that. And doesn’t that feel good.

You expect more value. You’ll find it here. We’ve been providing award-winning products to our customers for years. Our products, number in the hundreds, are consistently found through strategically sound research and evaluation.

What about returns?

Since we select products that meet our quality standards first, we hardly ever have a need for product returns (our return rate is 0.23 %!), but we want you to know that we are here for you if you need us!

Since we ship all over the world, it’s going to be your responsibility for the return shipping costs in that event. Enough said.

Best Practices, Ethical Service and Straight Talk

Successful strategies require an ethical, best practices approach. We believe in the integrity that builds strong customer relationships and will only use practices that add value to your experience with us.

We collaborate unselfishly with team mates internally and externally, hoping our ideas lead others and ourselves to greater success.

We strive for humility, knowing there is continuously more to learn and more we can do to serve our customers.

We communicate clearly and honestly. We don’t believe in fooling people by using complicated language, by leaving things out or by letting them assume something that isn’t true. We work to achieve long-term results and will not manipulate for short-term gains. We choose partners who share our values. We will always use our best effort on your behalf. It must be working; we have repeat customers all over the world.

Customers - You Look Good, We Look Good

A Few Simple Principles

• There are a few things that have always worked for us. The Golden Rule, for example. Why treat anyone other than the way you would like to be treated?
• Why not work together as a team, sharing information and talents? We designed an entire company around that.
• Laughter works. It makes every day more enjoyable. We laugh a lot.
• We try not to take ourselves too seriously. We know we’re good at what we do. But there’s always more to learn. Besides, nobody likes a know-it-all.
• We speak plainly and honestly. We will not let jargon stand between us and a direct answer, even if it’s an answer that’s painful to hear.
• We work; our customers have a right to expect that. We play; it keeps us inventive. And we’re knowledgeable enough to know which needs to be done, when.

Simple stuff maybe. But it works for us.

Our Mission:

To provide the best value and service to our customers. We talk about customer service, we mean it. We are a dedicated company that is commited to serving our customers with the highest level of service and respect.


Our Core Values:

- Respect, honesty and trust
- Commitment and responsibility
- Collaboration and communication
- Quality and accuracy
- Service to internal and external customers
- Efficiency, productivity and achievement